How many Ziplines are available at MTL ZIPLINE?
There are two cables availables at Zipline MTL. Please take note that the second line is only operational during high customer traffic periods.
How long does the activity last?
Approximately 30 minutes.
Where are you located?
We are located at Hangar 16, near the Clocktower pier, in the Montreal Old Port, right in front of Terrasse Bonsecours.
What are your hours of operation?
Consult our Facebook page for up to date hours.
What's the dress code?
Prioriser des vêtements confortables en fonction de la température. Le port du soulier fermé est fortement recommandé. NB : Les jupes et les robes sont interdites.
Are the harnesses safe? Is there a risk of falling?
Safety is our top priority. The harnesses are completely safe and there is no risk of falling, otherwise we wouldn’t be in this business. You will be briefed in safety techniques by our staff.
Do I need to hang on the whole time?
No you do not. The harness is very supportive, comfortable and secure. Our trained staff will explain in detail the entire procedure.
Is there any training involved?
Yes, each client experience involves a short 5 minute training session to ensure your highest safety and enjoyment.
What if it’s raining?
Although we reserve the right to close in case of bad weather, we usually stay open unless there is severe thunder. If its raining, come in a bathing suit to get 10% off.
Do you have a weight or age limit?
There is no age limit, but participants must weigh between 50 lbs and 250 pounds.
Do I receive a voucher or a pass by mall after completing my payment?
You will receive a confirmation email which you can use as a pass or voucher. Simply present it to the cashier when you arrive at the Zipline.
Do I need to reserve in advance?
No, you can show up without any reservations. We recommend that you contact us ahead of time for groups of 20+ participants.
What is the maximum amount of participants per group?
There is no maximum. Everyone is welcome!
If me or my child is too afraid to do the ride, can I get reimbursed?
Sorry, no refunds. But rest assured, the activity is safe enough for everyone.